Manager - Branch Operations - Express Logistics
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Protocol Intelligence
Data-driven signals on your job's competitivenessLarge logistics brand plus common branch-operations title and mid-level experience increases competition.
Operations skills are transferable, but logistics-specific vendor, compliance, and branch management increase domain sensitivity.
Explicit 2–3 year requirement and branch leadership, compliance, and KPI ownership create moderate hiring filters.
Job Description
Structured overview of role & requirementsAbout This Role
Own the development and execution of branch Annual Operating Plan (AOP) to meet revenue and EBITDA targets through efficient operations and cost management.
Manage daily end-to-end branch operations ensuring compliance, customer satisfaction, and peak season capacity planning including infrastructure and manpower.
Lead branch administration, vendor and key account relationship management, escalate and resolve shipper and customer issues, and drive geographic expansion within the allocated region.
Minimum Requirements
Graduate or Post-Graduate degree required.
2-3 years of experience managing branch operations.
Experience in budgeting, safety management, process management, inventory control, and reporting.
Not explicitly mentioned: notice period or specific location requirements.
Ideal Candidate Profile
Experienced operations manager capable of strategic planning and execution of branch growth initiatives in logistics.
Skilled in managing multifunctional teams, vendor relationships, and compliance frameworks at branch level.
Ability to analyze competitive intelligence and MIS data to inform operational and expansion strategies.