Team Member - WBG HO / IPO / CIP - Operations
Kotak Mahindra Bank (company site, opens in a new tab)10–12 yrsMumbaiOn-siteDirect career pageEst. 25–40 LPA
Posted on 22 Sept
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Job description
Structured overview of role & requirements
About This Role
- Supervise Team Leaders across 5 regions and 10 offices in India, managing 50+ team members servicing Wholesale Banking clients and RMs.
- Oversee account opening, maintenance, KYC/Re-KYC, and special accounts processing ensuring timely, accurate, and compliant service delivery.
- Report monthly performance metrics, conduct service reviews, enforce regulatory compliance, and drive process improvements across the teams.
Minimum Requirements
- Post Graduate / MBA qualification mandatory.
- 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance, and Wholesale Banking products.
- Location requirement: Vikhroli, Mumbai.
- Must have knowledge of regulatory compliance related to account opening processes.
Ideal Candidate Profile
- Experienced leader able to manage multiple teams across diverse regions effectively and ensure consistent service levels.
- Proven track record in enforcing regulatory compliance and managing audit readiness in banking operations.
- Strong analytical and strategic thinker focused on process optimization and team performance metrics.