Customer Success Software Configuration Engineering -Billing
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Protocol Intelligence
Data-driven signals on your job's competitivenessNiche Duck Creek Billing expertise reduces applicant pool despite Mumbai metro and mid-level experience, yielding medium competition.
Demands Duck Creek Billing product and P&C insurance domain expertise, so background fit sensitivity is high.
Requires minimum 3 years plus Duck Creek Billing, C#/.NET/SQL and integration experience, so high strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Lead client application upgrades to latest Duck Creek Billing versions, ensuring smooth transitions and functionality.
Analyze, debug, and resolve issues in custom and base code post-upgrade, collaborating with development, QA, and support teams.
Leverage Duck Creek upgrade and AI tools to create low-impact upgrade paths and automate certification processes.
Minimum Requirements
Bachelor's degree in Computer Science or equivalent strongly preferred.
Minimum 3 years industry experience in system development and implementation.
Proficiency in Duck Creek Billing product, billing concepts, and related technologies (C#, .NET, SQL Server, XML/XSLT, REST/SOAP APIs).
Experience in insurance domain, especially P&C insurance software applications and software development life cycle.
Ideal Candidate Profile
Experienced in Duck Creek Billing upgrades and customization assessments, able to independently handle upgrade risks and timelines.
Strong technical troubleshooting skills with background in integrations between Duck Creek Billing and external systems like policy and payment gateways.
Operates well in cross-functional teams, mentoring colleagues while maintaining communication with technical leads and project managers.