Customer Trust Lead
Commvault (company site, opens in a new tab)5+ yrsTelanganaOn-siteDirect career pageEst. 18–30 LPA
Posted on 22 Sept
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary contact for customer security and compliance inquiries including questionnaires, due diligence, and calls.
- Explain Commvault’s security, privacy, data governance, AI, and resilience posture to technical and non-technical audiences.
- Review security/compliance contract language with Legal and collaborate cross-functionally to deliver consistent, timely responses.
Minimum Requirements
- 5+ years of experience in security, trust, risk, or compliance roles.
- Experience supporting enterprise customers in SaaS or technology environments.
- Strong knowledge of security frameworks such as SOC 2, ISO 27001, NIST, and privacy regulations.
- Excellent written and verbal communication skills to clearly explain complex security topics.
Ideal Candidate Profile
- Experienced in customer-facing roles requiring diplomacy in high-stakes or ambiguous security discussions.
- Able to balance detailed security knowledge with big-picture business impact assessment.
- Trusted by customers and internal teams, demonstrating professionalism and pragmatic collaboration.