DTICI_SIAM_Sr Program Manager_L5
Daimler Truck AGMatch Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, senior program role in Bangalore with broad SIAM/vendor responsibilities drives high competition.
Deep ITSM, SIAM, and software asset management requirements create high domain-specific background sensitivity.
Multiple explicit year minima and domain-specific SIAM/license management requirements indicate high shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Orchestrate, govern, and optimize IT service delivery across multiple SIAM engagements, ensuring adherence to process frameworks and standards.
Manage metrics, quality, cost, and delivery for owned products; lead service improvement initiatives and operational governance forums.
Own end-to-end Software Asset Management lifecycle and lead daily license operations; serve as primary operational escalation for cross-vendor service incidents and risks.
Minimum Requirements
15+ years experience in IT Service Management and Service Integration in multi-vendor environments.
5+ years experience in software license management.
7+ years experience in people and vendor management.
High proficiency with ITSM tools (e.g., ServiceNow).
Ideal Candidate Profile
Experienced leader skilled at managing multi-vendor IT service delivery and software license operations.
Capable of interpreting service metrics to drive corrective actions and improvements.
Strong communicator able to bridge technical and non-technical stakeholders and lead operational governance.