Deputy Manager - Process Training (Training Management/ Training Delivery/ TNA /TNI / Nesting ) - Hyderabad - REF113652U_2026278897
WNS Global Services (company site, opens in a new tab)HyderabadOn-siteDirect career pageEst. 8–16 LPA
Posted on 22 Sept
Reach people at WNS Global Services
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at WNS Global Services you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Manage new hire training, nesting, and performance monitoring during the first 30-60-90 days, ensuring effective knowledge management during business-as-usual operations.
- Design and assess process training materials and plans in collaboration with client SMEs, maintaining and revising SOPs and training guides as needed.
- Conduct training need assessments, audits, calibration with QA, developmental workshops, certification programs, and maintain training governance and reporting processes.
Minimum Requirements
- Graduate degree required.
- Experience in training management covering new hire onboarding, training delivery, and knowledge management is implied but not explicitly quantified.
- Skills in process training design, training need assessment (TNA), performance tracking, and report/dashboard preparation required.
- Notice period not explicitly mentioned.
Ideal Candidate Profile
- Experienced in executing training deliverables under guidance from training leads with strong stakeholder coordination skills.
- Comfortable working in a process-driven environment with emphasis on quality audits, training governance, and continuous improvement.
- Demonstrated ability to manage end-to-end training operations including transition updates and certification program facilitation.