Team Coordinator - Operations
PROPHANDY TECHNOLOGPuneOn-siteDirect career pageEst. 5–8 LPA
Posted on 22 Sept
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Job description
Structured overview of role & requirements
About This Role
- Serve as primary client contact for day-to-day service request management and communication across assigned accounts.
- Coordinate vendor scheduling, performance tracking, job verification, and preventive maintenance adherence to meet operational targets.
- Drive week-on-week growth for assigned territory through ticket volume, upsell, new site onboarding, and identifying white-space opportunities.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD
- Must have skills in client coordination, vendor management, and service request tracking.
- Proficiency with tracking systems and Excel for maintaining operational and reporting data.
- Work Experience Required: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Experienced in managing multi-stakeholder operations involving clients, vendors, and internal teams in service delivery environments.
- Operationally focused with ability to balance service quality, vendor compliance, and growth targets.
- Data-driven with competency in tracking operational metrics and escalating issues within defined TAT thresholds.