Team Coordinator - Operations
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Protocol Intelligence
Data-driven signals on your job's competitivenessPopular, generalist operations coordinator role attracts moderate applicant competition.
Operational coordination and vendor/client management skills are broadly transferable across industries.
Moderate screening for vendor coordination, SLA and reporting experience, but no strict certifications.
Job Description
Structured overview of role & requirementsAbout This Role
Serve as primary client contact for day-to-day service request management and communication across assigned accounts.
Coordinate vendor scheduling, performance tracking, job verification, and preventive maintenance adherence to meet operational targets.
Drive week-on-week growth for assigned territory through ticket volume, upsell, new site onboarding, and identifying white-space opportunities.
Minimum Requirements
Experience Required: Not explicitly mentioned in the JD
Must have skills in client coordination, vendor management, and service request tracking.
Proficiency with tracking systems and Excel for maintaining operational and reporting data.
Work Experience Required: Not explicitly mentioned in the JD
Ideal Candidate Profile
Experienced in managing multi-stakeholder operations involving clients, vendors, and internal teams in service delivery environments.
Operationally focused with ability to balance service quality, vendor compliance, and growth targets.
Data-driven with competency in tracking operational metrics and escalating issues within defined TAT thresholds.