Team Lead - People Operations
AMS (company site, opens in a new tab)MaharashtraOn-siteDirect career pageEst. 8–16 LPA
Posted on 22 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and develop People Operations team focusing on performance, engagement, and service excellence.
- Ensure operational delivery meets SLAs, KPIs, compliance, and data accuracy standards.
- Manage stakeholder relationships, handle escalations, and drive continuous process improvements.
Minimum Requirements
- Proven experience leading HR Operations, People Operations, or Shared Services teams.
- Experience with ticket management, process improvement, compliance, and HR systems (Workday preferred).
- Strong people leadership, stakeholder management, and communication skills.
- Work Experience Required: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Experienced in managing fast-paced, multi-priority HR operations environments.
- Data-driven and highly organized with capability in process compliance and system management.
- Comfortable with flexible shifts including 12 pm - 9 pm IST and 6:30 pm to 3:30 am IST timings.