IT Security Manager (Problem Management)
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Protocol Intelligence
Data-driven signals on your job's competitivenessMetro-based mid-senior security manager role at known global firm with niche specialization, medium candidate competition.
Requires cybersecurity and problem-management expertise, moderately limiting cross-industry transferability.
Requires specialized security problem management skills, frameworks knowledge, and leadership, so moderately strict screening.
Job Description
Structured overview of role & requirementsAbout This Role
Lead identification, analysis, and management of root causes for information security incidents to prevent recurrence and improve security posture.
Drive problem management process from incident transition through root cause analysis to implementation of permanent corrective actions.
Establish and mature Security Problem Management capability aligned with ITIL best practices, govern KPIs/KRIs, and ensure executive visibility via cross-functional Security Problem Review Board.
Minimum Requirements
Proficiency in problem analysis, root cause investigation, and data correlation within IT security management.
Experience in coordinating with global security operations and cross-functional teams for problem remediation.
Work Experience Required: Not explicitly mentioned in the JD.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of recruitment process.
Ideal Candidate Profile
Experienced in managing systemic security problems and remediations across technologies and business units with focus on long-term risk reduction.
Capable of leading cross-functional teams and steering governance forums involving senior stakeholders and executive leadership.
Familiar with ITIL best practices, security frameworks (NIST, ISO), and driving strategic security improvements through problem management insights.