Operations Lead - LicenseOps (EU and NA Shift)
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Protocol Intelligence
Data-driven signals on your job's competitivenessPopular operations role, metro location, and broad skillset attract many qualified applicants.
SAM and procurement focus creates moderate industry specificity, though core operations skills transfer across firms.
Moderate domain-specific SAM and procurement skills required but no strict years or certifications.
Job Description
Structured overview of role & requirementsAbout This Role
Manage end-to-end software license operations including demand intake, license assignment, optimization, and financial allocation.
Coordinate between Business, Sourcing, Procurement, SAM, and Finance to ensure accurate license entitlement and cost-effective usage.
Maintain software catalogue and support license administration on vendor portals with attention to data accuracy and process adherence.
Minimum Requirements
Basic understanding of Software Asset Management (SAM) concepts and SaaS license models.
Familiarity with procurement workflows including requisitions, order routing, approvals, and vendor portals.
Proficiency in Excel and Microsoft Office for maintaining data and logs.
Work Experience Required: Entry-level role (specific years not explicitly mentioned).
Ideal Candidate Profile
Detail-oriented and able to validate complex license data and perform accurate portal updates.
Capable of cross-functional coordination across Business, Procurement, Finance, and SAM teams for license management.
Comfortable with process-driven operations involving demand collection, license optimization, and financial allocation in a multi-stakeholder environment.