Supply Quality Manager
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Data-driven signals on your job's competitivenessRemote, mid-level generalist role in a metro market increases candidate density.
Role requires domain-specific Vedic astrology and expert-training experience, limiting cross-industry transferability.
Requires explicit 3+ years and niche Vedic astrology expertise, making filters stringent.
Job Description
Structured overview of role & requirementsAbout This Role
Own quality control for consultation chats focusing on cultural fit, retention, and engagement within the India product.
Build and implement training programs and quality standards for India-based experts, including screening and hiring candidate experts.
Identify and resolve expert performance bottlenecks and contribute to esoteric content features for the astrology platform.
Minimum Requirements
3+ years experience on an astrology/consultation platform in roles related to supply, quality, or expert training, OR 2+ years in supply/marketplace operations plus hands-on Vedic astrology practice.
Fluent in Hindi and English (minimum B2 level).
Working knowledge or education in Vedic astrology (Kundli reading, dashas, transits, nakshatras) or related tools like KP, Lal Kitab, Nadi, Prashna, Vastu, numerology, gemology.
Work Experience Required: 3+ years as above; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experience with building processes and training programs from scratch in a spiritual or consultation context without pre-existing playbooks.
Comfortable providing direct feedback and managing cross-cultural communication with experts.
Experience using AI tools to analyze large volumes of chats for quality insights and improvements.