Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessPune metro and senior title increase applicants, but niche UKG product experience limits qualified candidates.
Requires direct UKG product experience, making transferability across industries low.
Explicit 7+ years and required UKG product expertise impose stringent mandatory filters.
Job Description
Structured overview of role & requirementsAbout This Role
Serve as senior technical advisor and product enablement leader for India Customer Success organization, partnering closely with Customer Success Managers (CSMs).
Drive improved customer outcomes by providing technical guidance, product adoption strategies, and data-driven risk identification across UKG products.
Design and deliver scalable enablement assets, demo libraries, talk tracks, and coaching materials to enable CSMs to connect product features to measurable business outcomes.
Minimum Requirements
7+ years of experience with UKG products in roles such as implementation, consulting, customer support, or advisory.
Deep expertise in one or more UKG solution areas (Pro, WFM, Ready, Talent, Payroll, Reporting, Integrations, or Security).
Proven experience creating customer-facing demos, webinars, enablement materials, or technical content.
Work Experience Required: 7+ years explicitly mentioned; Notice Period: Not explicitly mentioned.
Ideal Candidate Profile
Strong analytical skills with experience interpreting customer health, adoption, support, and telemetry data to identify risks and opportunities.
Ability to translate complex product releases into clear, outcome-focused enablement and coaching for CSMs.
Experienced facilitator and presenter capable of engaging diverse stakeholders including CSMs, customer executives, and technical teams.