Application Support Engineer
EvoluteIQ (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide technical support by troubleshooting enterprise applications, cloud deployments (Docker, Kubernetes on AWS/Azure/GCP), and integrations to resolve customer issues.
- Collaborate with Engineering and DevOps teams for issue resolution and maintain support documentation such as knowledge articles and troubleshooting guides.
- Automate repetitive support tasks using Python/Shell scripting and monitor recurring issues to identify automation opportunities.
Minimum Requirements
- 4+ years of experience in enterprise application/technical support.
- Strong Linux troubleshooting skills, hands-on experience with Docker and Kubernetes.
- Good understanding of Java applications, REST APIs, microservices, and strong SQL/database troubleshooting skills.
- Bachelor’s degree in Computer Science, IT, Electronics, or related field.
Ideal Candidate Profile
- Experienced in enterprise troubleshooting in cloud-native environments involving container orchestration and distributed services.
- Has a practical understanding of automation in support contexts using scripting languages and familiarity with monitoring/logging tools.
- Collaborative and capable of working across Engineering, DevOps, and Product teams to resolve complex technical issues.