Sr Test Engineer - Salesforce CRM with Playwright
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus mid-level generalist QA title, Salesforce automation skills, and hybrid metro role increases competition.
Requires Salesforce Service Cloud testing expertise, making cross-industry transfers difficult without CRM experience.
Explicit 4-6 years plus mandatory Salesforce Service Cloud, Selenium, Java, and API automation requirements raise shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Plan, design, and execute manual and automated testing for Salesforce Service Cloud applications and integrated enterprise systems.
Lead end-to-end testing efforts including functional, regression, integration, and user acceptance testing within Agile teams.
Mentor junior QA engineers and drive quality engineering best practices across projects.
Minimum Requirements
3+ years of hands-on experience in Salesforce Service Cloud testing (Cases, Service Console, Omni-Channel, Knowledge, Entitlements, Email-to-Case, Web-to-Case).
4+ years of experience in Agile testing environments.
3+ years of automation testing experience using Selenium WebDriver with strong Java and OOP skills.
Experience with API testing (REST/SOAP) and tools like Postman or Swagger; knowledge of SQL and backend validation.
Ideal Candidate Profile
Experienced in complex Salesforce Service Cloud enterprise integration testing led in Agile environments.
Capable of independently leading testing activities and mentoring junior team members.
Strong technical background combining coding (Java), automation, API testing, and test management tool expertise.