Bilingual System Operations Specialist (Japanese)
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Protocol Intelligence
Data-driven signals on your job's competitivenessMid-level generalist operations role, metro location, and known IT services employer increase qualified candidate density.
Technical operations skills are transferable but mandatory Japanese language requirement reduces industry portability.
Mandatory Japanese fluency and explicit three-year experience requirement make filtering strict.
Job Description
Structured overview of role & requirementsAbout This Role
Monitor, control, and maintain IT systems infrastructure across hybrid environments to ensure seamless operations.
Proactively respond to events, alerts, and potential outages by executing preventative tasks and escalating issues.
Collaborate with diverse teams and engage directly with customers to advise on best practices and resource usage.
Minimum Requirements
Fluent in Japanese (JLPT N3 or above) and English, both written and verbal.
At least 3 years of relevant experience in IT or technical system operations.
Proficient in IT systems including networks, hardware, software, and troubleshooting.
Work Experience Required: Minimum 3 years in a similar role.
Ideal Candidate Profile
Experienced in client communication and negotiation, capable of acting as a trusted customer advisor.
Hands-on technical operator comfortable with monitoring and incident escalation in fast-paced environments.
Familiarity with Windows and Linux operating systems; batch operations knowledge is a plus.