Business Continuity Operations Analyst II
Intercontinental Exchange (company site, opens in a new tab)2–4 yrsHyderabadOn-siteDirect career pageEst. 10–16 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end incident management including communication, escalation, follow-up, and root-cause analysis documentation in a 24x7 operational environment.
- Support creation, maintenance, and testing of Business Continuity Plans and Disaster Recovery strategies across assigned business segments.
- Provide operational support during continuity events and assist in training and awareness programs related to emergency response and continuity protocols.
Minimum Requirements
- Bachelor's degree (or Associate's with relevant experience) in IT, Business Continuity, Risk Management, or related field.
- 2-4 years of experience in IT operations, systems/application support, business continuity, or risk management.
- Ability to work in a 24x7 environment with possible weekend scheduling and shift flexibility.
- Strong communication skills and operational aptitude to manage urgent production issues.
Ideal Candidate Profile
- Experience with incident management tools such as ServiceNow and familiarity with enterprise monitoring/automation platforms (BigPanda, PagerDuty, Rundeck).
- Background in financial markets, trading systems, or clearing operations is preferred but not mandatory.
- Demonstrates strong analytical, organizational skills and can operate decisively under pressure in incident response and business continuity scenarios.