Full Stack Developer (Outbound/Selfservice)
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Protocol Intelligence
Data-driven signals on your job's competitivenessRemote role, generalist fullstack title, and mid-level experience increase applicant competition.
Low: Java/Spring microservices, AWS, and React skills are broadly transferable across industries.
Explicit 4+ years requirement plus many mandatory technologies (Java, Spring, AWS, React) yields strict screening.
Job Description
Structured overview of role & requirementsAbout This Role
Design and develop scalable Java microservices and RESTful APIs to support a UI-driven self-service contact center platform based on Amazon Connect.
Build backend systems for dynamic call routing, queue management, outbound campaign management, and dialer customization with real-time configurable workflows.
Integrate with AWS services (EC2, Lambda, S3, API Gateway, DynamoDB) and collaborate with UI teams to enable business user management without developer involvement.
Minimum Requirements
4+ years experience in Java, Spring Boot, and microservices architecture.
Experience building and consuming REST APIs and working knowledge of React, TypeScript, and modern JavaScript (ES6+).
Hands-on experience with AWS services including EC2, Lambda, S3, API Gateway, and DynamoDB.
Strong understanding of SQL and NoSQL databases; experience with CI/CD tools, Git, and Docker.
Ideal Candidate Profile
Backend-focused developer with strong expertise in Java microservices and AWS integration supporting dynamic, config-driven systems.
Familiarity or exposure to contact center platforms, IVR systems, or Amazon Connect is a strong plus.
Capable of delivering backend solutions powering self-service platforms aimed at business users managing call center configurations without code changes.
