Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, popular project manager title, and metro location increase candidate competition.
Requires deep HBS operations, SMS/CPQ/Salesforce and global data governance domain expertise.
Mandatory Six Sigma Black Belt, ITIL/ISO and deep SMS/CPQ/Salesforce data governance experience make filters strict.
Job Description
Structured overview of role & requirementsAbout This Role
Own and lead global data governance, stewardship, and continuous improvement for HBS Operations data, focusing on SMS and its integration with business systems.
Manage and develop a global team responsible for data quality, process standardization, and common tools across multiple platforms including SMS, CPQ, Salesforce, NEX SMS, and PMIS.
Develop, execute, and govern the Global HBS Operations Data Governance Roadmap and establish KPIs and metrics to measure data fidelity, governance effectiveness, and operational performance.
Minimum Requirements
Six Sigma Black Belt certification mandatory.
ITIL Foundation and/or ISO/IEC 20000 Foundation certification mandatory.
Strong understanding of GDPR and global data privacy requirements.
Work Experience Required: Not explicitly mentioned in the JD; location requirement: Pune or Bangalore.
Ideal Candidate Profile
Demonstrated experience leading large-scale transformation and change with strong leadership and collaboration skills.
Deep knowledge of enterprise business systems and data flows, especially SMS, CPQ, Salesforce, NEX SMS, and PMIS integrations.
Strategic, analytical thinker with ability to develop actionable insights from complex data and strong business acumen related to project and service revenue activities.