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Protocol Intelligence
Data-driven signals on your job's competitivenessLarge Fortune 100 brand, metro Bangalore, common product-analyst title and unspecified experience increase competition.
Medium: CRM and Dynamics skills transferable, but financial services and trading domain adds bias.
Moderate: CRM and Microsoft Dynamics expected, product backlog skills required, flexible on years.
Job Description
Structured overview of role & requirementsAbout This Role
Own analysis, optimization, and development of CRM Sales and Service technology solutions aligned with business goals.
Manage product backlog, translate user requests into actionable user stories, and support transformation projects within the CRM ecosystem.
Monitor CRM product performance and recommend improvements to maximize operational efficiency.
Minimum Requirements
Experience with Microsoft Dynamics CRM platform.
Proficiency in English communication, both written and verbal, to convey complex information clearly.
Familiarity with Waterfall and Agile methodologies; experience with Jira and Confluence is beneficial.
Degree in Business, Marketing, or related discipline; Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Experience scaling CRM platforms for Sales, Service, Operations, and Marketing in a global, matrixed environment.
Ability to operate independently with creative problem-solving skills in a fast-paced, high-visibility role.
Comfortable partnering across teams and handling multiple competing priorities across time zones.