Customer Relationship Manager - National Accounts
The Indian Hotels Company Limited (IHCL)Match Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong Tata brand, metro Mumbai, and a common sales/account role attract many qualified applicants.
Sales skills transferable, but hospitality account relationships and MICE knowledge require industry familiarity.
Explicit 1-2 years and industry-specific hospitality experience moderately tighten shortlisting.
Job Description
Structured overview of role & requirementsAbout This Role
Drive revenue growth via sales of rooms, MICE, and ancillary services within the assigned hotel portfolio.
Develop and implement sales strategies while building and managing long-term client relationships including corporate and association clients.
Analyze market trends, manage sales targets, oversee rate contracting, and collaborate cross-functionally to expand market share.
Minimum Requirements
Graduate degree required; MBA in sales or relevant certification is advantageous.
1-2 years of work experience in a similar hospitality or sales industry role.
Proficiency in English and Hindi required; additional regional language skills helpful.
Not explicitly mentioned: notice period or strict location constraints.
Ideal Candidate Profile
Experience handling national or corporate accounts with a focus on hospitality sales including MICE and group bookings.
Capable of engaging with C-suite executives and key decision-makers to build partnerships and grow business.
Comfortable driving results via strategic sales planning and execution within competitive market environments.