Customer Relationship Manager - National Accounts
The Indian Hotels Company Limited (IHCL) (company site, opens in a new tab)1–2 yrsMumbaiOn-siteDirect career pageEst. 4–8 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive revenue growth via sales of rooms, MICE, and ancillary services within the assigned hotel portfolio.
- Develop and implement sales strategies while building and managing long-term client relationships including corporate and association clients.
- Analyze market trends, manage sales targets, oversee rate contracting, and collaborate cross-functionally to expand market share.
Minimum Requirements
- Graduate degree required; MBA in sales or relevant certification is advantageous.
- 1-2 years of work experience in a similar hospitality or sales industry role.
- Proficiency in English and Hindi required; additional regional language skills helpful.
- Not explicitly mentioned: notice period or strict location constraints.
Ideal Candidate Profile
- Experience handling national or corporate accounts with a focus on hospitality sales including MICE and group bookings.
- Capable of engaging with C-suite executives and key decision-makers to build partnerships and grow business.
- Comfortable driving results via strategic sales planning and execution within competitive market environments.