Site Reliability Engineer
Tribute Technology (company site, opens in a new tab)2–4 yrsHyderabadRemoteDirect career pageEst. 10–18 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Responsible for 24x7 on-call support and incident management including triaging, mitigating, and escalating production incidents to ensure cloud platform availability and performance.
- Conduct root cause analysis, document findings, and drive corrective/preventive actions to reduce recurring incidents and improve system reliability.
- Develop and maintain monitoring, automation, and operational runbooks while collaborating with engineering, DevOps, and database teams to enhance cloud operations and platform resilience.
Minimum Requirements
- 2-4 years of experience in Site Reliability Engineering, Production Support, Cloud Operations, or related technical operations role.
- Experience with AWS cloud environments and Linux systems administration.
- Hands-on experience with monitoring and observability tools such as Datadog, New Relic, Splunk, or OpenSearch.
- Work Experience Required: 2-4 years; Notice Period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in incident management and problem resolution within cloud-based SaaS environments, comfortable handling high-severity incidents effectively.
- Operates well under pressure with a strong ownership mindset and analytical approach to troubleshooting and continuous improvement.
- Proficient in automation scripting and infrastructure tooling (e.g., Terraform, CI/CD pipelines), with collaborative skills to work closely with cross-functional teams remotely.