Sales Analyst
Wipro Limited (company site, opens in a new tab)1–3 yrsBengaluruOn-siteDirect career pageEst. 3–6 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage and resolve client queries related to sales transactions and product support within defined SLAs.
- Document and track all client interactions, troubleshoot effectively, and escalate unresolved or serious issues.
- Participate in ongoing product training and collaborate with team leaders to enhance service quality and operational excellence.
Minimum Requirements
- 1-3 years of experience in Financial Planning & Analysis or related domain.
- Proven ability to manage client transactions and resolve issues adhering to SLA requirements.
- Mandatory skills include Financial Planning & Analysis.
- Work Experience Required: 1-3 Years.
Ideal Candidate Profile
- Experienced in client support with a focus on transaction management and issue resolution in financial contexts.
- Able to handle high-volume client interactions while maintaining quality and compliance with process standards.
- Familiar with continuous learning and capability building in product features and customer service processes.