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Protocol Intelligence
Data-driven signals on your job's competitivenessHigh due to Tier-1 brand, mid-level generalist pre-sales title, US-facing remote shift, and Bangalore metro.
Medium because cloud, networking, and database skills transfer broadly, but backup/recovery domain expertise favors similar vendors.
High because of explicit 5+ years requirement plus mandatory cloud, backup, networking, and pre-sales experience.
Job Description
Structured overview of role & requirementsAbout This Role
Support Sales Engineering Managers and Sales Engineers in US market remotely by managing pre-sales engagements including Proof of Concepts (POCs) and product demonstrations.
Assist in other pre-sales activities such as documentation preparation, technical research, and responding to RFIs/RFPs, ensuring requirement gathering and discovery.
Provide technical expertise across data recovery, backup solutions, cloud platforms, networking, storage, virtualization, and databases to facilitate customer demos and pilots.
Minimum Requirements
5+ years hands-on experience in Technical Support or data recovery/backup solutions focused on at least one public cloud platform (Azure, AWS, GCP).
Strong understanding of cybersecurity fundamentals, computer networking (OSI layers and protocols), Active Directory, DNS, TCP, UDP.
Hands-on configuration and troubleshooting experience with networking, storage systems, hypervisors (VMware, Hyper-V, Nutanix AHV), containers (Kubernetes, OpenShift), cloud platforms (Azure, AWS), and databases (MSSQL, MySQL, Oracle, SAP, PostgreSQL, MongoDB).
Prior customer-facing experience delivering pilots, POCs, or technical demos of cybersecurity solutions; English communication proficiency; US customers experience and night shift flexibility preferred for AMER COE roles.
Ideal Candidate Profile
Experienced technical professional familiar with enterprise cloud data protection and cyber resilience technologies, able to translate technical details into effective demonstrations.
Comfortable operating in client-facing presales environments with US market focus and cross-functional collaboration with Sales Engineering Managers.
Skilled in multitasking across technical research, documentation, and presentation development including PowerPoint to support fast-paced sales cycles.