Senior Consultant, I&O Operations - Change Management
Cargill (company site, opens in a new tab)10+ yrsBengaluruOn-siteDirect career pageEst. 18–30 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end enterprise Change Management process including governance oversight for high-risk, emergency, and business-critical changes.
- Chair and facilitate Change Advisory Board (CAB) forums, managing change readiness, risk assessment, and approval recommendations.
- Drive reduction in change failures and incidents by partnering with cross-functional teams and leading post-implementation reviews, while reporting performance and ensuring audit compliance.
Minimum Requirements
- Bachelor's degree in IT, Computer Science, Engineering, Business Administration, or related field (or equivalent experience).
- 10+ years experience in IT Service Management, technology operations, governance, or operational risk, with significant hands-on Change Management leadership.
- Proven experience leading CAB or equivalent governance forums in large or global organizations.
- Strong working knowledge of ITIL Change Enablement practices and enterprise ITSM platforms; ServiceNow experience preferred.
Ideal Candidate Profile
- Experienced leader with hands-on ownership of complex Change Management governance in global or large enterprise environments.
- Skilled in balancing operational risk and business agility through risk-based decision-making and senior stakeholder engagement.
- Capable of driving continuous improvement, audit readiness, and performance measurement within ITSM frameworks using tools like ServiceNow.