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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level generalist role, metro location, and broad skillset increase applicant competition.
Role includes FMCG distribution specifics like route and beverage agreements, moderately limiting cross-industry transferability.
Explicit 5–6.5 years, bachelor's degree and mandatory SAP/Oracle experience make screening strict.
Job Description
Structured overview of role & requirementsAbout This Role
Manage customer activation documentation processes including credit applications, resale certificates, W9 forms, and contracts ensuring accurate and timely submission for processing.
Maintain and update customer information related to price groups, sales methods, delivery days, and payment methods coordinating with partner functions to resolve issues.
Provide operational support with a 48-hour SLA for SPA Box requests, partnering with multiple internal teams and providing updates to sales on all requests.
Minimum Requirements
5-6.5 years of mid-level analytics experience, preferably in a leading consumer goods company.
Bachelor’s degree in finance or economics.
1+ years experience with SAP and Oracle platforms.
Strong proficiency in MS Excel.
Ideal Candidate Profile
Experience in consumer goods or similar fast-moving consumer goods (FMCG) environment handling customer sales operations and data maintenance.
Ability to manage multiple priorities with strong organizational skills and meet strict SLAs.
Skilled in cross-functional collaboration and influencing stakeholders to resolve customer activation and maintenance issues.
