Senior Manager - Process Excellence - Global Service Centre
DP World (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 18–30 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead end-to-end process redesign using Design Thinking in Logistics, Supply Chain, Procurement, O2C, and Finance domains.
- Drive automation strategy and implementation leveraging RPA, AI, and low-code tools, including development of ROI models and collaboration with Oracle Fusion ERP teams.
- Act as transformation advisor and change leader, facilitating workshops, managing stakeholder communications, and ensuring adoption of new processes.
Minimum Requirements
- Experience in process transformation, redesign, and automation within Logistics, Supply Chain, Procurement, Order-to-Cash, and Finance processes.
- Familiarity with automation technologies such as RPA, AI, and low-code development tools.
- Experience working with Oracle Fusion ERP and collaborating with functional consultants and IT teams.
- Work Experience Required: Not explicitly mentioned in the JD
Ideal Candidate Profile
- Experienced in leading complex process reengineering projects with a data-driven and human-centered approach in large-scale global service environments.
- Demonstrated ability to develop and execute automation strategies aligned with business goals and ERP system capabilities.
- Skilled in stakeholder management and change leadership, with experience driving adoption through workshops and effective communication with senior leadership.