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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro location, and a mid-level generalist KYC/operations role increase applicant competition.
KYC/AML regulatory expertise and compliance focus reduce cross-industry transferability.
Explicit 5+ years and KYC/AML domain requirements with people-management expectations create moderate shortlisting filters.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of KYC Analysts responsible for customer due diligence and maintaining KYC compliance records.
Drive operational efficiency and continuous process improvements while ensuring KPIs and quality standards are met.
Act as subject matter expert on KYC/AML regulations, handle complex escalations, and liaise with stakeholders for clear communication and coordination.
Minimum Requirements
Minimum 5+ years experience in Operations, preferably in CDD/EDD/AML or Risk Assessment domains.
Good understanding of KYC/AML regulatory framework.
Excellent verbal and written English communication skills.
Work Experience Required: Minimum 5+ years in relevant operations domain.
Ideal Candidate Profile
Demonstrates strong leadership in building and coaching high-performing KYC teams with accountability and ownership.
Operates well in a fast-paced, high-pressure environment with ability to analyze and improve team metrics.
Experienced in handling regulatory obligations and complex KYC cases, capable of proactive process and policy gap identification.