KYC Operations Team Lead - Specialised Markets
Wise (company site, opens in a new tab)5+ yrsHyderabadOn-siteDirect career pageEst. 10–18 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage a team of KYC Analysts responsible for customer due diligence and maintaining KYC compliance records.
- Drive operational efficiency and continuous process improvements while ensuring KPIs and quality standards are met.
- Act as subject matter expert on KYC/AML regulations, handle complex escalations, and liaise with stakeholders for clear communication and coordination.
Minimum Requirements
- Minimum 5+ years experience in Operations, preferably in CDD/EDD/AML or Risk Assessment domains.
- Good understanding of KYC/AML regulatory framework.
- Excellent verbal and written English communication skills.
- Work Experience Required: Minimum 5+ years in relevant operations domain.
Ideal Candidate Profile
- Demonstrates strong leadership in building and coaching high-performing KYC teams with accountability and ownership.
- Operates well in a fast-paced, high-pressure environment with ability to analyze and improve team metrics.
- Experienced in handling regulatory obligations and complex KYC cases, capable of proactive process and policy gap identification.