Frontline Engineer
Omnissa (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end product quality including test strategy, automation, and lifecycle management of field-reported issues.
- Act as engineering first responder for complex, high-priority field issues: investigate, reproduce, and distill issues into actionable engineering work items.
- Manage metrics for product health and field feedback pipeline, driving systemic quality improvements and closing the feedback loop between customer experience and engineering.
Minimum Requirements
- Mandatory expertise in Mobile Device Management (MDM) and Quality Systems.
- Strong hands-on software engineering skills with proficiency in debugging distributed systems and microservices.
- Experience in software quality engineering including test design, automation, and defect lifecycle management.
- Location: Must be based in Bangalore, India; Work model: Hybrid.
Ideal Candidate Profile
- Experienced in enterprise device management platforms (Apple, Android, Windows, or similar).
- Comfortable performing deep technical debugging and root cause analysis of complex production issues with strong analytical skills.
- Capable of integrating field intelligence into test coverage, observability enhancements, and product design improvements, working closely with engineering and TPMs.