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Protocol Intelligence
Data-driven signals on your job's competitivenessMid-level (5+ years), metro Bengaluru location, and generalist implementation title increase applicant competition.
Requires SaaS professional services, endpoint/IT operations expertise and product knowledge, moderately limiting cross-industry fit.
Explicit 5+ years, product-specific experience and multiple technical skill requirements raise shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Lead consultative engagements with customers to define business challenges and design outcome-driven use cases for Nexthink products.
Implement, configure, and operate Nexthink solutions, including developing dashboards, alerts, automation workflows, and supporting integrations via scripting and APIs.
Drive customer adoption of Nexthink by embedding solutions into operational workflows and supporting measurable business impact.
Minimum Requirements
5+ years consulting or advisory experience, preferably in customer-facing roles within technology, B2B, SaaS or similar.
Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related technical discipline, or equivalent experience.
Strong technical skills including scripting/integration (PowerShell, Python, JSON, REST API) and data analytics/visualisation (SQL, Power BI, Tableau).
Experience with Microsoft Windows clients, Nexthink products, and Enterprise Operations (Digital Workplace, IT Infra, ITIL v4).
Ideal Candidate Profile
Consultative operator able to translate business challenges into technical Nexthink solutions and drive adoption through regular customer engagements.
Experienced in technical implementation and configuration of SaaS products with strong analytical and problem-solving skills to optimize use cases.
Comfortable working in hybrid environments with some travel (10%) for training, and able to maintain trusted advisor status with enterprise customers.