Match Score
Against your primary resumeLogin to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Protocol Intelligence
Data-driven signals on your job's competitivenessCommon agency recruiter title, metro location, and early-mid generalist requirements increase applicant competition.
Recruitment skills are highly transferable across industries, with only mild domain-specificity from healthcare focus.
No explicit years but mandatory recruitment experience plus KPI and target-driven requirements imply moderate filtering.
Job Description
Structured overview of role & requirementsAbout This Role
Manage inbound and outbound communications to coordinate nurse, midwife, and healthcare worker shift bookings across multiple departments.
Handle client and candidate queries, cancellations, and replacements, ensuring timely communication and accurate documentation.
Achieve daily, weekly, and monthly KPIs related to shift booking and customer service metrics.
Minimum Requirements
Experience in recruitment in any industry is mandatory.
Proficient in MS Excel and capable of managing multiple communication channels (phone, email).
Excellent verbal and written communication skills required.
Out of hours work experience is beneficial but not mandatory.
Ideal Candidate Profile
Experienced in a fast-paced, target-driven recruitment or customer service environment.
Able to work under pressure while maintaining high service and communication standards.
Ambitious with strong attention to detail and customer service orientation.