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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 bank, metro location, generalist banking operations role attracts many qualified applicants.
Banking operational processes and regulatory reporting experience limit cross-industry transferability.
Preference for operations-specific experience and mandatory night-shift increases screening rigor moderately.
Job Description
Structured overview of role & requirementsAbout This Role
Provide day-to-day operations support including record maintenance, account opening, and client communications in coordination with multiple teams.
Perform business analysis and documentation of client reports and advices; manage project plans and act as project manager for follow-ups across departments.
Serve as liaison between business stakeholders, legal/compliance teams, and technology; recommend business priorities and deliver regulatory client deliverables under shift-based schedule.
Minimum Requirements
Bachelor's or University degree mandatory.
Prior relevant experience preferred, specifically in Mortgage operations, Loan Processing, Transaction services, or Payment services.
Proficient in Microsoft Office and general knowledge of client reporting.
Must be comfortable working rotational late-night shifts starting around 11:30 PM or 12:30 AM.
Ideal Candidate Profile
Experienced in mortgage or loan operations with understanding of payment and transaction services.
Able to manage multiple projects, perform business analysis and stakeholder communication effectively in a regulatory environment.
Capable of working under rotational night shifts and coordinating cross-functional teams to meet client deliverables and compliance requirements.