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Protocol Intelligence
Data-driven signals on your job's competitivenessGeneralist IT-operations role in Bangalore with broad responsibilities increases applicant competition.
Core IT operations skills are broadly transferable across industries, lowering background sensitivity.
Explicit 1–2 years IT-operations requirement plus on-call and change management makes filters moderately strict.
Job Description
Structured overview of role & requirementsAbout This Role
Provide first and second level support for all non-production test environments including development, testing, and training systems.
Manage communication, coordination, and escalation for incidents impacting non-production systems and customer testing activities.
Lead and contribute to projects enhancing non-production systems and provide on-call support including weekends for urgent issues.
Minimum Requirements
Bachelor's degree or equivalent required.
1-2 years of relevant experience in IT operations support or similar role.
Experience with managing incidents, changes, and coordination with multiple stakeholders including third-party vendors.
Work Experience Required: 1-2 years. Notice period: Not explicitly mentioned in the JD.
Ideal Candidate Profile
Strong operational focus on maintaining stability and support of complex non-production IT environments.
Experience collaborating with multiple internal teams and external vendors in a fast-paced technology infrastructure setting.
Capable of leading change advisory boards, managing escalations, and coordinating cross-functional incident resolution efforts.