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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro Bengaluru location, and a mid-level 1–3 year requirement raise competition.
Requires hospitality/coworking and facilities experience, moderately limiting cross-industry transferability.
Explicit 1–3 years hospitality/coworking experience and SLA responsibilities create moderately strict shortlisting.
Job Description
Structured overview of role & requirementsAbout This Role
Act as the single point of contact for employees working on-site, managing workspace-related needs and resolving service issues within defined SLAs.
Plan and execute employee engagement events and consolidate feedback to improve workspace experience continuously.
Drive client-specific initiatives including technology roll-outs and ensuring operational and financial process compliance.
Minimum Requirements
Bachelor’s degree or degree in Hotel Management, Business, or related field.
1-3 years of experience in hospitality (hotel & aviation) or coworking spaces.
Proficient in MS Office suite and excellent verbal and written communication skills.
Location requirement: On-site at Bengaluru, Karnataka, India.
Ideal Candidate Profile
Experience working directly with clients or occupants in a workspace or hospitality environment, managing service delivery and satisfaction.
Ability to adapt to fast-paced environments with changing client needs and priorities.
Operationally focused with attention to maintaining service standards and financial process controls.