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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, mid-level generalist operations title, metro location, and US-shift create high applicant competition.
Requires EOR/payroll and regulatory operations experience, limiting transferability across unrelated industries.
Explicit 4+ years requirement, domain-specific regulatory/payroll experience and fixed US-shift increase filtering strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Execute operational tasks for new employee onboarding including verifications and benefits enrollment for customers.
Handle filings and registrations with government agencies on behalf of customers.
Develop, improve, and document operational processes related to benefits and compliance, collaborating with R&D to automate onboarding.
Minimum Requirements
4+ years experience in operational roles such as payroll, regulatory, or support operations.
Strong English communication skills (written and verbal).
Proficiency with Google Suite or Microsoft Office (Docs/Sheets/Excel); familiarity with SFDC/JIRA/Confluence is a plus.
Must be able to work from 7:00 PM to 4:00 AM IST.
Ideal Candidate Profile
Experienced in process development and compliance operations within payroll or regulatory domains.
Detail-oriented with strong project management skills and structural problem-solving ability.
Comfortable working in a cross-functional environment involving customers, government agencies, and engineering teams to improve operational efficiency.