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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus Hyderabad metro raise competition, but senior niche ML/ServiceNow requirements reduce applicant density.
Role demands specialized LLM, vector DB, and ServiceNow expertise, limiting transferability across industries.
Multiple explicit years-of-experience and niche ML/ServiceNow technical requirements make shortlisting highly selective.
Job Description
Structured overview of role & requirementsAbout This Role
Lead design, architecture, and end-to-end delivery of complex AI-native and cloud-native systems, including LLM integrations and retrieval pipelines.
Own technical trade-offs affecting latency, cost, scalability, reliability, and model quality with strong focus on production monitoring and security best practices.
Mentor junior engineers, conduct code reviews, participate in cross-team architectural and technical decisions, and support customer issue resolution on ServiceNow platform developments.
Minimum Requirements
10-14 years software development experience with 5+ years in cloud-native and AI-native systems.
3+ years hands-on experience with LLM prompt engineering, agent design, retrieval systems, and integrating third-party AI/ML services.
2+ years ServiceNow platform development experience with strong proficiency in JavaScript/GlideScript, Python, and Java.
Bachelor's degree in computer science, engineering, or related field; advanced degree or significant ML/AI coursework is a plus.
Ideal Candidate Profile
Experienced leader capable of balancing deep technical expertise with organizational impact, especially in AI/ML integration within production systems.
Proficient in designing scalable microservices, data pipelines, and AI evaluation frameworks in cloud environments (AWS, GCP, Azure).
Demonstrated ability to engage with customers and cross-functional teams effectively, resolving complex technical and AI-related issues on production systems.