Associate- L1 Support Engineer Java Cloud
Northern Trust (company site, opens in a new tab)4+ yrsPuneOn-siteDirect career pageEst. 7–14 LPA
Posted 23d ago
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Reach people at Northern Trust
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Northern Trust you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide L1 production support for Wealth Management applications across multiple cloud and on-prem platforms including incident triage, troubleshooting, and resolution.
- Monitor applications and batch jobs using tools like APV, Catchpoint, Dynatrace, with responsibility for smoke testing and operational stability.
- Coordinate and escalate issues to L2/L3 teams, support release/deployment activities, and mentor junior engineers while driving automation initiatives.
Minimum Requirements
- 4+ years technical support experience in a financial institution or similar environment.
- Proficiency in Java, Spring Boot, REST APIs, SQL (Oracle/SQL Server/PostgreSQL), UNIX/Linux commands and shell scripting.
- Knowledge of AWS/Azure cloud fundamentals, incident/problem/change management, ITIL certification, and ITSM tools such as ServiceNow.
- Work Experience Required: 2-6 years relevant experience; Degree in Computer Science or related field (BCA/B.Sc) mandatory.
Ideal Candidate Profile
- Experienced in L1/L2 production support handling application infrastructure, batch jobs, APIs, and cloud-based microservices in financial services domain.
- Comfortable with operational monitoring tools, incident management, root cause analysis, and coordinating cross-functional technical teams.
- Strong communication skills able to translate technical concepts to business stakeholders and work in a 24x7 rotational shift model including some night/weekend support.