Key Account Manager - Kannada (AstroLokal)
Lokal (company site, opens in a new tab)3–5 yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage and grow a portfolio of astrologer accounts on the AstroLokal platform, serving as their main point of contact.
- Monitor and analyze performance metrics like consultation quality, customer ratings, and retention to improve astrologer performance.
- Coordinate with cross-functional teams to ensure compliance, quality standards, and to implement growth and retention strategies for astrologers.
Minimum Requirements
- Bachelor's degree in Business Administration, Management, Marketing, or a related field.
- 3–5 years of experience in Key Account Management, Client Success, Account Management, Customer Success, Client Servicing, or Business Development.
- Fluency in Kannada and English (reading, writing, and speaking) mandatory.
- Experience with CRM tools, reporting dashboards, and Microsoft Excel/Google Sheets for tracking performance.
Ideal Candidate Profile
- Demonstrated ability to build and maintain strong long-term relationships with multiple accounts in a fast-paced environment.
- Skilled in analyzing performance data and implementing actionable improvement strategies for account growth and retention.
- Experience or familiarity with creator management, marketplace platforms, consulting, fintech, edtech, or service-based platforms is a plus.