Key Account Manager - Kannada (AstroLokal)
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Protocol Intelligence
Data-driven signals on your job's competitivenessMid-level generalist KAM title, 3–5 year band, metro location, and marketplace role increase applicant competition.
Account management skills transfer across industries, but mandatory Kannada fluency and platform/creator experience limit fit.
Explicit 3–5 years requirement plus mandatory Kannada fluency and platform-specific experience increases screening rigidity.
Job Description
Structured overview of role & requirementsAbout This Role
Manage and grow a portfolio of astrologer accounts on the AstroLokal platform, serving as their main point of contact.
Monitor and analyze performance metrics like consultation quality, customer ratings, and retention to improve astrologer performance.
Coordinate with cross-functional teams to ensure compliance, quality standards, and to implement growth and retention strategies for astrologers.
Minimum Requirements
Bachelor's degree in Business Administration, Management, Marketing, or a related field.
3–5 years of experience in Key Account Management, Client Success, Account Management, Customer Success, Client Servicing, or Business Development.
Fluency in Kannada and English (reading, writing, and speaking) mandatory.
Experience with CRM tools, reporting dashboards, and Microsoft Excel/Google Sheets for tracking performance.
Ideal Candidate Profile
Demonstrated ability to build and maintain strong long-term relationships with multiple accounts in a fast-paced environment.
Skilled in analyzing performance data and implementing actionable improvement strategies for account growth and retention.
Experience or familiarity with creator management, marketplace platforms, consulting, fintech, edtech, or service-based platforms is a plus.