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Protocol Intelligence
Data-driven signals on your job's competitivenessMetro location plus general monitoring/ops skills attract moderate applicant density.
Skills are transferable across industries but bias toward operations/security incident roles.
Requires specific monitoring tools and basic Linux/Python/SQL, creating moderate filtering.
Job Description
Structured overview of role & requirementsAbout This Role
Support first-tier monitoring and incident triage for infrastructure and systems, following predefined procedures.
Document incident response and troubleshooting steps while collaborating in a 24x7 environment.
Assist with daily IOC operational tasks and participate in shift handovers under senior team guidance.
Minimum Requirements
Bachelor's degree in IT, Computer Science, or equivalent; up to 2 years related experience or advanced degree without experience.
Basic knowledge of Windows and/or Linux server administration.
Familiarity with Python scripting, SQL queries, and networking concepts.
Experience or exposure to monitoring tools like LogicMonitor, Splunk, or Grafana.
Ideal Candidate Profile
Candidates early in their cybersecurity or IT operations career seeking foundational incident response experience.
Comfortable working under supervision in a structured 24x7 team environment.
Capable of following runbooks and standard operating procedures with strong organizational skills.