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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 bank and Bangalore metro raise applicant density, but niche data-controls role and seniority limit broader competition.
Strong banking, payments, AML, and transaction-monitoring context limits cross-industry transferability.
Explicit 8-year minimum plus banking, payments and controls expertise increases filtering strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Provide production support for Corporate Bank applications with 24/7 coverage, ensuring incident resolution within SLA and maintaining application stability.
Analyze and ensure data integrity, accuracy, and completeness for transaction monitoring and filtering across multiple countries and platforms.
Lead automation and continuous improvement initiatives to enhance production support efficiency and deliver reports and insights to support Anti-Financial Crime (AFC) programs.
Minimum Requirements
Minimum 8 years of business experience in operations management, with knowledge of banking products like Cash and Cash Management Services/System.
Strong expertise in payments industry, payment systems, data, protocols, and SWIFT messaging.
Proven skills in business functional analysis and authoring BRDs and technical specifications.
Work Experience Required: Minimum 8 years in relevant operations and banking domain.
Ideal Candidate Profile
Experienced in managing complex incident resolution and collaborating globally across multiple time zones in a production support or engineering environment.
Capable of analytic and systematic problem solving with ability to lead multiple projects and deliver independently.
Demonstrates ability to leverage AI tools responsibly to optimize workflows and enhance productivity within banking operations.