Key Account Director - CRM & Industry Solutions (BFSI)
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand plus Mumbai metro increase density, but senior, specialized CRM/BFSI role reduces mass competition.
Requires deep enterprise CRM and BFSI sales experience, limiting cross-industry transferability.
Explicit 12+ years requirement, BFSI specialization, and enterprise CRM sales mandate narrow candidate pool.
Job Description
Structured overview of role & requirementsAbout This Role
Own the sales strategy development and execution for CRM & Industry Solutions in the assigned territory targeting BFSI clients.
Lead executive-level client engagements and coordinate with solution consulting and extended teams to deliver tailored CRM demos and close sales.
Manage ongoing account relationships to drive customer satisfaction and additional revenue while supporting partner channels for customer experience.
Minimum Requirements
12+ years of sales experience with success in enterprise-class Customer Experience or Business solutions sales.
Experience selling into India BFSI sector is essential.
Bachelor's degree in business, marketing, or related discipline.
Proficiency in sales force automation, customer service management, ERP, or related business application technologies.
Ideal Candidate Profile
Experienced in integrating AI-powered tools or workflows into sales or business processes.
Skilled in managing complex and long sales cycles involving executive-level decision-makers.
Strategic in developing and executing regional sales plans with territory and prospect targeting.