Senior Microsoft Dynamics 365 CRM Developer
Kyndryl (company site, opens in a new tab)10–15 yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted on 21 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead design, development, customization, and enhancement of Microsoft Dynamics 365 CRM and Customer Engagement solutions including plugins, workflows, and integration with enterprise systems.
- Manage and support full lifecycle activities including technical analysis, solution design, environment migrations, release deployments, and incident/problem management in an AMS environment.
- Implement and maintain CI/CD pipelines, enforce development standards, and provide technical leadership including mentoring developers and collaborating with cross-functional teams.
Minimum Requirements
- 10-15 years of IT experience with strong hands-on expertise in Microsoft Dynamics 365 CRM/CE development and support.
- Proficient in C#, .NET, JavaScript/TypeScript, Dynamics 365 SDK, plugins, custom workflows, APIs, and Microsoft Dataverse customization.
- Experience with integrations using REST APIs, Azure Functions, Logic Apps, API Management, and Azure Service Bus.
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
Ideal Candidate Profile
- Experienced in managing large-scale Dynamics 365 Sales and Customer Service implementations with knowledge of additional modules like Marketing or Field Service.
- Comfortable working within Application Management Services (AMS) including managing incidents, SLAs, and continuous improvement processes.
- Strong technical leadership capabilities demonstrated through solution architecture, enforcing development standards, mentoring, and collaboration with diverse stakeholders.