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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 bank, metro location, and broad cross-functional skills increase competition.
Role requires payments, transaction monitoring, and banking product knowledge, limiting cross-industry transferability.
Explicit 8+ years, payments domain expertise, and production-support requirements make filters strict.
Job Description
Structured overview of role & requirementsAbout This Role
Provide second-level production support for Corporate Bank applications ensuring application stability, incident resolution, and SLA adherence in a 24/7 environment.
Analyze large payment and transaction datasets to support data integrity and quality for Transaction Monitoring and Anti-Financial Crime efforts.
Lead and deliver multiple projects simultaneously, driving automation and continuous service improvement in production processes.
Minimum Requirements
Minimum 8 years of business experience in operations management with knowledge of banking products like Cash and Cash Management Services.
Understanding of payments industry, payment systems, SWIFT messaging, and data protocols.
Experience in business functional analysis producing BRDs and technical specifications.
Work Experience Required: Minimum 8 years. Notice period: Not explicitly mentioned.
Ideal Candidate Profile
Experienced in complex problem-solving and analytics within banking or payments domains, capable of independently identifying and resolving issues.
Strong communicator with ability to author detailed documentation and liaise globally across multiple teams and time zones.
Demonstrated leadership in driving automation, continuous improvement, and mentoring production support teams.