Partner Sales Operations Manager – Global Alliances & Channels
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Protocol Intelligence
Data-driven signals on your job's competitivenessMid-level, generalist sales-operations role in a metro at a known SaaS brand increases applicant competition.
Channel and partner operations skills are transferable across SaaS companies but require partner-program familiarity.
Explicit years, people-management and Salesforce requirements create firm gating criteria.
Job Description
Structured overview of role & requirementsAbout This Role
Own and manage the deal registration lifecycle for global partners, ensuring timely approvals, accurate CRM data, and compliance.
Lead and mentor the local partner operations team in Chennai, managing priorities and handling escalations.
Analyze deal registration data to identify trends and optimize partner operational processes for efficiency.
Minimum Requirements
Bachelor's degree in Business Administration, Finance, IT, or related field.
3–5+ years in channel operations, sales operations, or deal desk support, with at least 1+ year in a lead or supervisory role.
Experience managing people and enterprise CRM systems (strong proficiency in Salesforce required).
Exceptional English communication skills and ability to manage tasks across global time zones.
Ideal Candidate Profile
Experienced in global SaaS or enterprise software channel operations with knowledge of partner program structures.
Proficient with CRM and operational reporting tools, especially Salesforce, and comfortable with administrative support tasks.
Capable of operating in a fast-paced, multi-timezone environment handling complex partner and sales coordination.