Assistant Manager - CRM
Melhor Solutions Private LimitedMatch Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessNiche real-estate CRM with mandatory 4QT ERP and senior experience reduces candidate density.
Requires niche real-estate CRM, collections expertise and 4QT ERP—limited cross-industry transferability.
Mandatory 4QT ERP, 10–15 years real-estate CRM, and handover experience enforce strict filters.
Job Description
Structured overview of role & requirementsAbout This Role
Take full ownership of customer collections including payment follow-ups, demand letters, and ATS execution for a luxury residential project in Goa.
Manage CRM operations end-to-end via 4QT ERP, ensuring zero overdue gaps, proper documentation, and coordination with legal, accounts, sales, and construction teams.
Handle customer escalations, possession handover coordination, and prepare detailed MIS reports for management transparency.
Minimum Requirements
Minimum 5 years of hardcore Real Estate CRM experience; 10-15 years preferred for CRM Manager role.
Strong working knowledge of 4QT ERP is mandatory with no post-joining training provided.
Experience completing at least 2 project handovers preferred for CRM Manager level.
Must have expertise in collections, ATS execution, registrations, possession management, and customer lifecycle management.
Ideal Candidate Profile
Disciplined and aggressive in collections follow-ups with a process-driven, execution-focused approach.
Experienced in managing entire CRM functions independently in real estate residential projects.
Skilled in professional written communication, coordination, escalation management, and detailed MIS reporting using 4QT ERP.