Global Candidate Engagement Lead Talent Services
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 employer, generic TA lead role, metro location, and broad requirements drive high competition.
Prefers global TA and hub experience; moderately transferable across industries.
Requires global TA leadership, Six Sigma/data skills and team management, so moderately strict.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage global Candidate Care teams across multiple hubs to deliver exceptional candidate experiences throughout the recruitment lifecycle.
Drive performance improvements through data insights and ensure service levels and consistent service delivery across all locations.
Handle escalated candidate queries and collaborate with key stakeholders including sourcing and talent acquisition leads to optimize candidate engagement and hiring outcomes.
Minimum Requirements
Experience: Proven track record of success managing global recruitment teams.
Mandate of working within Global Talent Acquisition or Recruitment environments, including awareness of hiring processes.
Relevant skills in Six Sigma and data analytics as applied to talent acquisition processes.
Location: Hyderabad (on-site) - Not explicitly mentioned in the JD but location is specified.
Ideal Candidate Profile
Strategic talent acquisition professional experienced in global business services environments and driving standardization across multiple geographies.
Strong leadership and stakeholder management skills focused on operational delivery and candidate experience management.
Experience building new talent acquisition processes and structures with a data-driven and Six Sigma mindset.