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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong Otis brand and generalist operations title increase competition, senior role and non-metro location moderate it.
Role requires industry-specific field service, safety, and maintenance expertise, making cross-industry transferability limited.
Explicit 10–15 years requirement plus engineering degree and domain-specific safety and service management expectations enforce strict shortlisting.
Job Description
Structured overview of role & requirementsAbout This Role
Overall responsibility for running the Service Function in a defined Area.
Conceptualize and implement maintenance systems to reduce callbacks, annualized hours per unit and improve inventory control.
Manage Service & Service Sales teams, ensure safety compliance, generate monthly management reports, and maintain healthy customer relationships.
Minimum Requirements
Bachelor's degree in Mechanical, Electrical or Electronics Engineering (B.Tech/B.E).
10 to 15 years of relevant overall experience.
Location: Jagjit Nagar, Ludhiana, Punjab, India.
Work Experience Required: 10 to 15 years relevant experience.
Ideal Candidate Profile
Experienced in managing operational service functions with a focus on maintenance, safety, and customer satisfaction.
Proven track record in manpower planning, safety audits, and reducing service-related operational inefficiencies.
Strong team management experience handling service and service sales teams in a technical service environment.