Analyst 2, Business Operations & Analytics
Comcast CorporationMatch Score
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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand, metro location, mid-level generalist analytics title, and broad SQL/Tableau requirements increase competition.
Amdocs billing and Xfinity Mobile operations specificity increases domain bias, though SQL/Tableau skills are transferable.
Explicit 2-5 years and mandatory advanced SQL, Tableau, and Amdocs familiarity raise shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Develop and maintain complex SQL-based reports focusing on Xfinity Mobile billing operations, using data from Amdocs and other operational tools.
Analyze operational performance metrics to evaluate initiatives, align them with strategic goals, and recommend actionable plans to enhance customer experience and operational efficiency.
Create dashboards and visualizations to communicate insights and support continuous improvement through data exploration and stakeholder engagement.
Minimum Requirements
Advanced proficiency in SQL and experience with Tableau or similar visualization tools.
Familiarity with Amdocs data tables relevant to billing operations.
Bachelor's degree is preferred; combination of coursework and experience or extensive related professional experience may be considered.
Work experience required: 2-5 years in relevant business operations and analytics roles.
Ideal Candidate Profile
Able to translate complex data into clear, actionable business recommendations tied to operational and strategic goals.
Experience working in fast-paced operational environments focused on billing or telecommunications data.
Strong communication skills to partner effectively with stakeholders and deliver insights that drive process improvements and operational efficiencies.