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Protocol Intelligence
Data-driven signals on your job's competitivenessCommon mid-level hospitality role in Jaipur with broad skills and moderate-brand employer.
Role requires hotel-specific PMS, revenue management, and guest-service experience, reducing transferability across industries.
Mandatory 2-3 years hospitality reservations experience plus supervisory and PMS proficiency increases shortlisting strictness.
Job Description
Structured overview of role & requirementsAbout This Role
Oversee daily reservations operations ensuring accurate management of bookings, amendments, cancellations, and guest profiles with attention to detail.
Collaborate with Revenue Management and multiple departments to maximize occupancy, ADR, RevPAR, and coordinate smooth operations including handling complex and VIP bookings.
Lead and develop the reservations team through training, scheduling, performance monitoring, and act as department-in-charge when needed.
Minimum Requirements
2-3 years of experience in hotel reservations or front office operations with supervisory or team leadership experience.
Proficiency with reservations management systems, property management software (PMS), and Microsoft Office Suite.
Knowledge of revenue management principles, yield optimization, multiple distribution channels, and online booking systems.
Location: Jaipur, India; Degree or formal hospitality certification preferred but not strictly required according to the JD.
Ideal Candidate Profile
Experienced in managing hotel reservations with a strong focus on revenue optimization and operational accuracy.
Skilled in cross-departmental collaboration and capable of handling complex VIP and group bookings in a fast-paced environment.
Comfortable leading and training a reservations team, with analytical ability to interpret booking data and support management decisions.