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Protocol Intelligence
Data-driven signals on your job's competitivenessTier-1 brand and common mid-level collections role attract many qualified applicants.
Collections and delinquency management require banking/Fintech domain experience and regulatory familiarity.
Explicit 5+ years experience and 1-2 years supervisory plus banking/Fintech preference narrows candidate pool.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of Collection Executives and coordinate with third-party recovery agencies to achieve collection targets.
Drive collections process for assigned cluster including monitoring KPIs like resolution rates and delinquency buckets to ensure operational efficiency.
Develop and execute tailored collection strategies to reduce delinquency rates and recover overdue payments, ensuring compliance with policies and regulatory guidelines.
Minimum Requirements
Minimum 5 years of experience in collections with at least 1-2 years in a team lead or supervisory role.
Graduate degree required.
Prior experience in bank, NBFC, or Fintech preferred but not mandatory.
Work Experience Required: 5+ years in collections with leadership exposure.
Ideal Candidate Profile
Experienced leader capable of managing and motivating a collections team to meet targets in high-pressure environments.
Analytically skilled in using data to drive collection strategies and improve portfolio performance.
Proven ability to ensure compliance and drive process adherence within collections operations.