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Protocol Intelligence
Data-driven signals on your job's competitivenessStrong fintech brand and mid-level collections role increase applicant density despite niche skillset and non-metro location.
Collections expertise and banking/Fintech preference make background fit highly industry-specific.
Mandatory 5+ years collections experience, supervisory exposure, and banking/Fintech preference create stringent shortlisting.
Job Description
Structured overview of role & requirementsAbout This Role
Lead and manage a team of Collection Executives and coordinate with third-party recovery agencies to meet collection targets.
Own and improve delinquency rates and overdue payment recovery within the assigned cluster by implementing strategic collection processes.
Monitor key performance indicators (KPIs), ensure compliance with processes and regulatory guidelines, and report cluster performance regularly.
Minimum Requirements
Graduate degree required.
Minimum 5 years of experience in collections with at least 1-2 years in a team lead or supervisory role.
Experience in banking, NBFC, or Fintech preferred.
Not explicitly mentioned: notice period or strict location requirements.
Ideal Candidate Profile
Experienced leader with demonstrated ability to motivate and guide a collections team to meet targets.
Strong analytical skills for data-driven decision making and optimization of collection strategies.
Able to work effectively under pressure with excellent communication and decision-making skills.