CCM - Tirupati
PhonePe (company site, opens in a new tab)5+ yrsTirupatiOn-siteDirect career pageEst. 6–10 LPA
Posted on 31 Aug
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Job description
Structured overview of role & requirements
About This Role
- Lead and manage a team of Collection Executives and coordinate with third-party recovery agencies to meet collection targets.
- Own and improve delinquency rates and overdue payment recovery within the assigned cluster by implementing strategic collection processes.
- Monitor key performance indicators (KPIs), ensure compliance with processes and regulatory guidelines, and report cluster performance regularly.
Minimum Requirements
- Graduate degree required.
- Minimum 5 years of experience in collections with at least 1-2 years in a team lead or supervisory role.
- Experience in banking, NBFC, or Fintech preferred.
- Not explicitly mentioned: notice period or strict location requirements.
Ideal Candidate Profile
- Experienced leader with demonstrated ability to motivate and guide a collections team to meet targets.
- Strong analytical skills for data-driven decision making and optimization of collection strategies.
- Able to work effectively under pressure with excellent communication and decision-making skills.